Service Management

The main task for an operating organization is the supply of services for its customers. Normally this compromises technical and organizational parts. The recording of values for monitoring of "Service Level Agreements" (SLA) is carried out by different systems. We help you monitoring your services.

Our portfolio:

  • Specification of "Key Performance Indicator" (KPI) for calculating of SLA's
  • Implementation of performance- and service management systems
  • Implementation of reports and dashboards
  • Introduction of systems